With so much focus on the skills required for working with and presenting data, it’s easy to gloss over the fact that it’s your narrative that matters most. Telling a good, data-driven story is as satisfying as it is challenging, but what do you need to know?
Know your audience. If you’re making a graphic for your target customers or readers, your board, or your colleagues, you’ll have a pretty good idea of what knowledge they bring to your material. Don’t overestimate it, and definitely don’t underestimate. Your goal is to give the audience enough information to come to an interpretation about your topic, in a visual and data-driven context, so be mindful of their context as well.
Start with your story, and keep going. When it comes to making infographics, it’s more important to have a good story in mind than it is to have the all data in front of you. You need a good look at your data, but you need a story that will make your audience care about it. The investigation of datasets is a story in itself, so bring your readers along with you, rather than just tell them what you found. Ask questions, and then use the data to illuminate some of the answers within a broader picture, so that your data delivers some insight you couldn’t get before.
Check out Kurt Vonnegut’s brilliant discussion on The Shapes of Stories. It’s pretty meta, no? There’s a difference between a story and a topic. A story has momentum, a structure, and an audience. A topic has….stuff.
Know your audience. If you’re making a graphic for your target customers or readers, your board, or your colleagues, you’ll have a pretty good idea of what knowledge they bring to your material. Don’t overestimate it, and definitely don’t underestimate. Your goal is to give the audience enough information to come to an interpretation about your topic, in a visual and data-driven context, so be mindful of their context as well.
Start with your story, and keep going. When it comes to making infographics, it’s more important to have a good story in mind than it is to have the all data in front of you. You need a good look at your data, but you need a story that will make your audience care about it. The investigation of datasets is a story in itself, so bring your readers along with you, rather than just tell them what you found. Ask questions, and then use the data to illuminate some of the answers within a broader picture, so that your data delivers some insight you couldn’t get before.
Check out Kurt Vonnegut’s brilliant discussion on The Shapes of Stories. It’s pretty meta, no? There’s a difference between a story and a topic. A story has momentum, a structure, and an audience. A topic has….stuff.
Let the data lead you, but don’t distort it. Creators of good, strong narratives are careful about what they include as well as what they exclude — you can’t cram it all in. You have to manipulate your data, even through omission of all kinds of potentially related data. Otherwise your story gets crowded and incomprehensible. This means you’ll need to be able to find a line between manipulation and distortion, and don’t cross it.
When John Snow, the doctor who famously discovered the contaminated well that caused London’s 1854 cholera outbreak, was representing the data he’d collected to show that Soho’s Broad Street pump was the one killing people, he didn’t just have a “eureka” moment. He was already a proponent of germ theory, and he had a good idea of the story he needed to tell, but it was the spatial representation of his research that helped convince the authorities there was something in his argument.
When John Snow, the doctor who famously discovered the contaminated well that caused London’s 1854 cholera outbreak, was representing the data he’d collected to show that Soho’s Broad Street pump was the one killing people, he didn’t just have a “eureka” moment. He was already a proponent of germ theory, and he had a good idea of the story he needed to tell, but it was the spatial representation of his research that helped convince the authorities there was something in his argument.
His story has such powerful momentum because public health was riding on it. Your graphics might not mean the difference between life and death — so how will you make your data matter?
Test your assumptions at each step. If your story starts to fall apart, you may have to go back to the beginning. Put your story first, and let your command of the data lead you, not your desire for a particular outcome. Is there something in your analysis that needs to be rethought, or is the problem with the data? Or is the problem in your initial question?
You want to guide your audience toward your interpretation, but a great data story can leave things open to multiple readings. If you’ve never read Darrell Huff’s 1954 How to Lie With Statistics, you can read it here. It might be 60 years old, but it’s still worth reading — the size of our datasets has changed, but the pitfalls haven’t.
Take Coco Chanel’s advice. She advised that before you leave your house, you should look in the mirror and remove one accessory. Try this with your infographics — do you really need all those variables?
Do you have any elements that are just a distraction? Your variables are your story’s characters, and you give them life when you bring them into contact — or conflict — with one another. You need enough variables to tell a rich and compelling story that the user can be involved in. Too few variables, and your story might not say anything new; too many, and you’ll end up with a confusing set of noisy bangles.
Telling a story as simply as possible doesn’t mean that the ideal infographic is a bar chart. It’s OK for your graphic to be as busy as a Richard Scarry book, so long as you do what Scarry did: make everything count, know what excites your audience, and focus on the message, whether that message is that a contaminated water pump is killing people, or it’s that you, too, can grow up to be a cat dressed as a firefighter.
Test your assumptions at each step. If your story starts to fall apart, you may have to go back to the beginning. Put your story first, and let your command of the data lead you, not your desire for a particular outcome. Is there something in your analysis that needs to be rethought, or is the problem with the data? Or is the problem in your initial question?
You want to guide your audience toward your interpretation, but a great data story can leave things open to multiple readings. If you’ve never read Darrell Huff’s 1954 How to Lie With Statistics, you can read it here. It might be 60 years old, but it’s still worth reading — the size of our datasets has changed, but the pitfalls haven’t.
Take Coco Chanel’s advice. She advised that before you leave your house, you should look in the mirror and remove one accessory. Try this with your infographics — do you really need all those variables?
Do you have any elements that are just a distraction? Your variables are your story’s characters, and you give them life when you bring them into contact — or conflict — with one another. You need enough variables to tell a rich and compelling story that the user can be involved in. Too few variables, and your story might not say anything new; too many, and you’ll end up with a confusing set of noisy bangles.
Telling a story as simply as possible doesn’t mean that the ideal infographic is a bar chart. It’s OK for your graphic to be as busy as a Richard Scarry book, so long as you do what Scarry did: make everything count, know what excites your audience, and focus on the message, whether that message is that a contaminated water pump is killing people, or it’s that you, too, can grow up to be a cat dressed as a firefighter.